A row of identical cryogenic vials of pale cell suspension standing on a cold metal bench, one vial lifted slightly forw

How to Evaluate a PBMC Supplier: The Questions That Actually Separate Them

Request quotes from five PBMC suppliers and you will get five documents that look almost identical. Viability above ninety percent, healthy donors, IRB-approved consent, research grade, cryopreserved. The specifications converge because the specifications are the easy part. What separates these suppliers sits underneath the spec sheet, in decisions made before the cells were ever collected, and almost none of it appears on the quote.

How to read the numbers here. Where a value is a documented minimum, an average or a program-level metric, that scope is stated with it. Product-specific lot values, availability, grade and intended use are confirmed with the scientific team.

Why the spec sheet cannot separate them

A viability figure tells you what fraction of cells excluded a dye at one moment, under one method, in one operator’s hands. It does not tell you when that measurement was taken, whether the population that survived is representative of the population that went in, or how those cells will behave three days into your assay. Two lots can post the same number and diverge completely on function.

This is not an argument that specifications are meaningless. It is an argument that they are table stakes, and that a diligence process which stops at the spec sheet has not started. The questions below are the ones that actually discriminate, roughly in order of how much they predict.

Where does collection happen, and do they own it

Ask whether the supplier collects the material themselves or buys it. A large part of this market resells, and a reseller cannot apply your donor criteria at the point of collection because collection already happened, for someone else, under someone else’s protocol. What they can do is filter inventory, which is a different and much weaker capability.

The follow-up question is the useful one. If you need a donor with a specific HLA genotype and a specific cytomegalovirus status, can that be scheduled as a collection, or can they only tell you whether something matching already exists in a freezer? The gap between those two answers is the gap between a supply partner and a catalogue.

Are donors characterized before collection or after

Characterization applied at the donor program level means the supplier already knows the HLA genotype, the KIR genotype and the screening status of everyone in the pool, and can select against those attributes when you ask. Characterization applied per order means somebody runs the assay on the lot you bought, and your selection criteria were never available as selection criteria at all.

Both produce a certificate. Only one lets you specify a donor.

Can you get the same donor again

This question decides more programs than any other and gets asked least. A comparability study, a dose-ranging series, a process change eighteen months into development: each of these is far cleaner if the donor is held constant, and close to uninterpretable if it is not.

Apheresis makes recall feasible because red cells are returned to the donor, so the interval before they can give again is short. Whole blood does not. A supplier with a documented repeat-collection program can support continuity; one working from banked inventory can support it only until the lot runs out. Ask what happens when it does.

Ask it precisely. “Can I get more of this donor?” invites a yes. “If I come back in eighteen months and need four more units from this specific donor, what is the process and what could prevent it?” gets you the real answer, including the honest caveat that recall is scoped per program rather than guaranteed for every donor.

How long between collection and first processing

Leukocytes begin changing as soon as they are out of the body. Granulocyte carryover rises with delay, and the cells that survive have already started responding to being in a bag. Every downstream measurement inherits that starting state, which is one of the quieter reasons two suppliers ship the same nominal product and produce different assay results.

Most of the market treats this as a shipping problem to be managed with better packaging. The suppliers who have actually solved it did so structurally, by putting collection and processing in the same operation rather than moving material between them.

What does a blank specification mean

Sometimes a line on a specification sheet is empty. The instinct is to read that as an oversight or, worse, as an implied guarantee. Neither is safe. A blank line means no threshold is published, and the correct response is to ask why.

There are honest reasons. A whole leukopak is a heterogeneous starting material, and a single viability figure across the whole unit would be close to meaningless, so some suppliers decline to publish one. OrganaBio takes that position on whole leukopak formats and says so on the product record rather than leaving the gap to be interpreted. Published thresholds appear where the material supports them, as on the peripheral blood NK cells, where post-thaw viability is listed at 85% or above, and the cord blood NK cells, where viability and CD56+ purity are each listed at 90% or above.

A supplier who publishes a number for everything, including the things that cannot honestly carry one, is telling you something about how they treat specifications generally.

Related product

Cryopreserved PBMCs. Single-donor PBMCs in current catalogue formats, with the donor record attached.

What changes when you move to GMP

Ask this before you need it. The costly failure mode in this category is qualifying a supplier at research grade, building a process around that material, and then discovering that the GMP version comes from a different donor pool under a different quality system. At that point the comparability work goes back on your timeline and the saving that justified the original choice is gone.

The question to ask is not whether they offer GMP. Most will say yes. It is whether the GMP material comes from the same donors, under the same quality system, so that moving grade does not mean re-qualifying the input.

The diligence list, condensed

Ask A strong answer sounds like A weak answer sounds like
Do you collect this yourselves? Named, owned collection operation “We work with a network of partners”
Can you collect to my donor criteria? Yes, scheduled as a collection, subject to availability “We’ll check what’s in stock”
When is HLA typing done? At donor program level, before you order “We can run it on request”
Can I get this donor again in 18 months? Documented recall program, scoped per program “While stocks last”
How long from collection to first processing? A specific answer, with the reason it is short A shipping-time answer to a processing-time question
Why is this specification blank? A reason, and consistency about where numbers appear A number produced on the spot
Does GMP material come from the same donors? Same pool, same quality system “We have a GMP offering”

What this looks like in practice

OrganaBio collects through its own apheresis subsidiary and processes within the same operation across Miami, Irvine, Hayward and San Diego. Donor characterization runs at program level rather than per order, documenting a 14-marker infectious disease screening panel, high-resolution NGS HLA genotyping across HLA-A, HLA-B, HLA-C, HLA-DR, HLA-DQ and HLA-DP, and KIR genotyping. Donor selection can be scoped by genotype and other documented attributes, subject to availability, and eligible donors can be scheduled for repeat collection.

The material sits across fresh and cryopreserved leukopaks at a documented minimum of 10 billion cells per single-donor unit, cryopreserved PBMCs, and isolated T and NK populations from the same donors, in research and cGMP formats.

Frequently asked questions

What should I look for in a PBMC supplier?

Look past the specification sheet, which converges across suppliers. The questions that discriminate are whether the supplier owns collection, whether donors are characterized at program level or per order, whether the same donor can be collected from again, how long elapses between collection and first processing, and whether GMP material comes from the same donor pool under the same quality system as the research grade.

Why do two PBMC lots with the same viability behave differently?

Viability records what fraction of cells excluded a dye at one moment under one method. It does not capture whether the surviving population is representative, how long the material waited before first processing, or the donor’s HLA and KIR genotype. Any of those can move a functional result while leaving viability unchanged.

Does it matter whether a supplier collects its own material?

Yes, because a reseller cannot apply your donor criteria at the point of collection. Collection already happened under someone else’s protocol, so the most a reseller can do is filter existing inventory. Owning collection is what makes scheduling a donor to your criteria possible.

Why does repeat collection from the same donor matter?

Comparability studies, dose-ranging series and process changes are far cleaner when the donor is held constant. Apheresis makes recall feasible because red cells are returned and the donor can give again sooner. A supplier working only from banked inventory can support continuity until the lot is exhausted.

What does a blank line on a specification sheet mean?

It means no threshold is published, not that a guarantee is implied. There can be honest reasons, such as a heterogeneous whole-unit format where a single figure would be misleading. The useful signal is consistency: a supplier who publishes a number for everything, including material that cannot honestly carry one, is revealing how they treat specifications generally.

What should I ask about moving from research grade to GMP?

Ask whether the GMP material comes from the same donor pool under the same quality system, not simply whether GMP is offered. The expensive failure is qualifying at research grade, building a process on that material, then discovering the GMP version is a different input that puts comparability work back on the timeline.

Why does time between collection and processing affect my results?

Leukocytes begin changing once they are outside the body. Granulocyte carryover rises with delay and surviving cells have already begun responding to storage conditions, so every downstream measurement inherits that starting state. Suppliers who have addressed it did so by co-locating collection and processing rather than by improving packaging.

Talk to OrganaBio

Working through this on a live program?

The scientific team works through sourcing and specification questions with cell therapy and research groups directly, including donor characterization, format selection and documentation scope.

Andrew Larson

Managing Director, CPC Services

Andrew joins OrganaBio as a project manager with varied experience in project management, client relations, and process improvement.

Prior to OrganaBio, Andrew was a client relations manager for the cGMP nucleic acids business unit at Aldevron, coordinating and managing contracts at each stage of the contract lifecycle in support of cell and gene therapy program development. Andrew supported small- and large-scale biotechnology and pharmaceutical clients anywhere from pre-IND work through commercial supply chain establishment. Before Aldevron, Andrew was a project manager for the commercialization and business development department for Sanford Health, a worldwide hospital institution. At Sanford Health, Andrew helped manage medical device patent and prototype development efforts for employee innovations primarily in the cardiovascular, neurovascular, and software spaces. Andrew was also an engineer for Atirix Medical Systems and supported the buildout of automated analysis worksheets to streamline radiology department quality control procedures.

Andrew received his Bachelor of Science in Physics from Minnesota State University Moorhead and his Master of Science in Biomedical Engineering from the University of Minnesota. At the University of Minnesota, Andrew was part of the Center for Magnetic Resonance Research, assisting efforts to automate MRI dataset registration and workflow improvement.

Michael Dee

Associate Director, QC and Analytical Development

Michael Dee has spent the last 17 years researching the immune system. Initially studying the recombinant cytokine IL-2 and its role in T cell subset differentiation and function at the University of Miami. He also helped elucidate the lower level of TCR diversity of T regs required to prevent autoimmunity in mice. Michael also supported construction, cloning, production, purification, and testing both in vitro and in vivo a novel IL-2/IL2Rα complex currently under clinical development with BMS. Michael also was a member of the department of immunology’s program project delineating the effect of a novel Eg7GP96 heat shock protein vaccine on tumor immunity.

While at Immunity Bio (formerly Altor Biosciences), he helped to characterize over 20 novel drugs for immune modulation and treatment of cancer.  After Immunity Bio, Michael was a founding team member of HCW Biologics, where he continued his role in design and initial production and characterization of several novel biologics. He has experience with proof of principle experiments with the generation CAR-NK and CAR T cells. His research at HCW was highlighted by his discovery of a process using novel biologics to activate and expand CIML NK cells. The process and rights were sold to Wugen and is currently in Phase I clinical trials. He also is listed as an Inventor on patent number: US20210268022A1 on method of activating regulatory T cells.

Meram Alamoudi

Senior Cell Processing Specialist

Meram received her master’s degree in biomedical sciences from Barry University and bachelor’s in Biology from Palm Beach Atlantic University.

Before her position at OrganaBio, Meram conducted research at Larkin University where she worked on assessing the impact of Hurricane Maria on respiratory diseases in Puerto Rico, which provided her with insight into research investigation and analysis along with generation of grant documentation.

Valeria Beckhoff-Ferrero

Senior Bioprocess Scientist

Valeria Beckhoff Ferrero has over 8 years of experience in the fields of stem cell research and tissue engineering. Valeria received her Bachelor of Science in Biomedical Engineering, specializing in Biomaterials and Tissue Engineering, from Drexel University in Philadelphia. Valeria has expertise in problem solving and finding manufacturing solutions for isolating various types stem cells and other cell derived products from different tissues.

Before joining OrganaBio, Valeria was a lead manufacturing engineer at the Amnion Foundation. She aided in instituting a GMP infrastructure, including documentation, to manufacture clinical grade placental derived stem cells. In her role, she worked in perfecting isolation, culture, selection and cell maintenance processes for perinatal derived stem cells.

Valeria’s experience includes working as an Automation Engineer at the New York Stem Cell Foundation, where she aided in the creation and coding procedures for liquid handlers to manufacture induced pluripotent stem cells. At NYSF, Valeria researched new methods of sorting, reprogramming and differentiating iPSCs.

During her studies, Valeria worked at Thomas Jefferson University Hospital’s Radiation Oncology department, where she engineered various devices to aid in hyperthermia treatments. Additionally, Valeria co-authored multiple publications on magnetic resonance guided focused ultrasound and radiation antennas for hyperthermia treatments.

Marisa Reinoso

Director, Regional Scientific Sales

Marisa has experience leading marketing and sales life sciences programs for over a decade. Originally a lab researcher, she made the jump to marketing & sales in life sciences and never looked back.

At OrganaBio, she connects cell therapy developers on the West coast and in Asia with the healthy donor starting materials they need to develop their therapies. Prior to OrganaBio, she was the cell therapy marketing lead at Invetech, heading the launch of the company’s first cell therapy product. Marisa has led marketing programs at clinical supply companies Sherpa Clinical Packaging and PCI Pharma Services. In her spare time, Marisa enjoys traveling, eating, and pretending she’s a tennis player. She has a Bachelor of Arts in Biology from Reed College and an MBA from Portland State University.

Thelma Cela

Senior Director, Tissue Procurement

Thelma Cela is a top performing professional with over 25 years’ experience in management, leadership, business development and marketing fields with business acumen and skills in driving revenue and profit growth in multiple corporate cultures. Prior to joining OrganaBio, Thelma served as Senior Director for Health and Human Services for the Seminole Tribe of Florida. Her role had oversight for health clinics, health plan administration, the behavioral health department, and elder services. In this governmental administrative capacity, Thelma had primarily responsibility for the HHS’ divisions’ budget, capital projects, utilization management, efficiency, and efficacy.

Thelma’s prior work experiences include Vice President of Clinical Operations for OrthoNOW. In this role, she provided guidance on all clinical matters, set direction on clinical policies and procedures and monitoring healthcare policy changes. As the national Vice President of Clinical Operations, Thelma also designed, developed, and implemented guidelines and protocols and ensured compliance regarding overall patient experience.

Before joining OrthoNOW, Thelma had been recruited by Leon Medical Centers, a private healthcare company operating comprehensive medical centers to launch a new business line addressing the health and wellness of an aging population. As Director, Thelma researched, created, and launched the company’s Health Living Centers which provided first of its kind facilities in the South Florida market to offer services to the community of health aging.

Thelma has a proven track record in multiple corporate healthcare cultures having worked for Mercy Hospital where she was Senior Program Director of their Diabetes Treatment Center and Director of their Surgical Weight Loss Program. She enhanced these service lines awareness in the community, improved both lines’ clinical outcomes, and built volume growth while maintaining ongoing physician support. She served in a similar capacity for American Healthways.

Thelma earned her MBA from Miami Regional University where she graduated Cum Laude and her undergraduate degree in Psychology is from the University of Miami.

She serves on the advisory panel for Florida International University’s Women in Business Leadership Program helping future women become future business leaders through thought leadership, barrier destruction, and the power of influence.

Dominic Mancini

Vice President, Operations

Dominic Mancini brings 12 years of experience working the interfaces between Analytical Development, Process Development, Quality, and Manufacturing Science to OrganaBio. A lifelong learner, Dominic enjoys solving the many scientific and operational challenges presented in the field of cell and gene therapy.

Prior to OrganaBio, Dominic spent 8 years at Bluebird Bio as the company grew from 45 to 1200+ employees and from 1 clinical asset to a robust commercial pipeline. At Bluebird, Dominic initially supported the development and technology transfer of lentiviral vector manufacturing processes. As demand grew for lentiviral process and product characterization, Dominic led the development, qualification, transfer, and validation two commercial release methods. Dominic transitioned back to the Process Development organization to lead the vector manufacturing core team, increasing operational efficiency through a 5S implementation, process schedule intensification, and reverse technology transfer initiative. More recently, Dominic supported the build-out of bluebird’s Manufacturing Science & Technology team followed by the Data Systems & Analytics team, handling late-stage commercial asset support.

Dominic received his Bachelor of Chemical Engineering with Distinction from the University of Delaware. Dominic’s undergraduate research culminated in his thesis on heterologous expression of G-protein coupled receptors in Saccharomyces cerevisiae. After graduation, Dominic was the premier hire of the Zhou Laboratory at Brigham and Women’s hospital in Boston, MA. In three years, Dominic established an animal model of COPD and co-authored several papers with his collaborators in the Pulmonary division.

Christopher B. Goodman

Vice President, Quality & Regulatory Affairs

Christopher B. Goodman is a biopharmaceutical consultant and executive making a global impact in the cellular therapy technology arena. The scope of Christopher’s expertise encompasses Cellular Therapeutic Operations, Quality and Regulatory Affairs, Global Corporate Operations, Scientific Strategic Planning, Scientific R&D Collaborations, and Marketing & Commercialization.

Christopher recently joined OrganaBio as their Vice President of Regulatory Affairs. In this role, Christopher will be helping the company, its clients and partners navigate the complexities of the domestic and international regulatory requirements governing advanced cellular therapy products and manufacturing.

Previously, Christopher held positions with the Association for the Advancement of Blood and Biotherapies (AABB), Virgin Health Bank, Ventana Medical Systems, and Celgene.

While with AABB, he held the positions of Senior Director of New Products and Lead Quality Assessor, auditing both domestic and international organizations to known standards in an effort to promote and ensure patient quality care and manufactured product consistency and standardization within Cellular Therapy, Blood Banking, Transfusion Services, Perioperative and Donor Center industries and operations. He contributed greatly to the work of AABB’s accreditation program providing his deep breadth of knowledge and technical acumen on many committees during his tenure. His pioneering work in the realm of virtual assessments during the COVID pandemic allowed AABB to flex into the planning and execution of this novel approach to the maintenance of accreditation activities during a global travel crisis. His agile thinking and approach to planning provided as minimal disruption as possible to AABB’s customer facilities.

While working with Virgin Health Bank in the State of Qatar and the United Kingdom, Christopher advanced through a series of executive roles. He joined Virgin Health Bank as the Director of Operations, during which time he managed the successful design, and build out of a new state-of-the-art cGMP facility, the first in the Middle East. As Director and Chief Executive Officer, he directed the launch of the first Arab-centric stem cell bank, and strategically guided the organization to enhanced shareholder value and expansion across the Middle East and UK. In these roles, he also oversaw global corporate operations, research collaborations, product portfolio expansion, and regulatory framework.

Christopher managed the Detection and Chemistry Assay Development Group for Ventana Medical Systems, a global leader and innovator of tissue-based diagnostic solutions. In this role, he directed overall program goals, optimized resources, and guided technical and product direction in global regulated environments.

Prior to Ventana Medical Systems, he held the position of Director of Operations for the high-growth Cellular Therapeutics Division of Celgene. As a senior-level scientist and member of the executive team, he directed divisional operations, medical affairs and executed business and scientific strategic planning.

Danielle Smyla

Senior Director, Quality Assurance

Danielle Smyla, M.S., brings 14 years of Quality Assurance and GMP experience in the Biotechnology and Medical Device industries. Ms. Smyla is an established Quality Leader with expertise in the implementation, management and continuous improvement of Quality Management Systems for GMP operations.

Prior to joining OrganaBio, Danielle was a key member of the Quality Management team at Canon BioMedical, where she led the cross-functional development and implementation of their Quality Management System. She also managed a team of Quality Specialists and Sr. Specialists, coaching them in the implementation, management and identification of improvements to quality processes.

Ms. Smyla’s Quality-focused career is complimented by valuable hands-on experience in GMP product manufacturing, as well as R&D laboratory experimentation and formulation work in support of product development.

Danielle has earned a Master’s in Biotechnology from the Johns Hopkins University and a Bachelor of Science in Chemistry from the George Washington University.

Sarah Alter, Ph.D.

Lab Director

Sarah Alter, Ph.D., is Laboratory Director at OrganaBio, LLC, where she provides technical leadership across laboratory operations, process development, product manufacturing, and clinical sample processing services supporting cell and gene therapy developers worldwide. She brings more than 20 years of immunology and translational research experience spanning autoimmunity, oncology, and infectious disease.

Since joining OrganaBio in 2018, Dr. Alter has progressed through roles of increasing responsibility, first as Director of Immunology, leading development and manufacturing of human-derived immune cell products for immuno-oncology partners and clients; then as Senior Director of Scientific Affairs, where she served as immunology subject matter expert and shaped scientific strategy across new product launches, market analyses, and client engagements. She also served as founding Managing Director of HemaCenter, LLC, OrganaBio’s FDA-registered leukapheresis collection subsidiary, where she stood up operations, recruited the medical team, and authored governing protocols and SOPs.

Earlier in her career, Dr. Alter led preclinical R&D for IL-15–based immunotherapies at Altor BioScience (now ImmunityBio), contributing to programs that advanced into the clinic and co-authoring numerous peer-reviewed publications. She holds a Ph.D. in Immunology from the University of Miami Miller School of Medicine and an M.Sc. in Microbiology from Florida Atlantic University, and is a registered Patent Agent licensed to practice before the U.S. Patent and Trademark Office.

Carlos Carballosa, Ph.D

Vice President, Sales

Dr. Carlos Carballosa holds a doctorate in Biomedical Engineering from the University of Miami and currently leads global sales for OrganaBio as the VP of Sales. Since joining the company in 2018, Carlos has had a hand in managing all of OrganaBio’s products and services including perinatal tissue, apheresis material, and cell processing and cryopreservation support services for clinical trials.

Oscar Robles

Director, Quality Systems

Oscar Robles has over thirty years of experience in pharmaceutical and medical device industries. His main areas of expertise are in Quality Systems, Quality Assurance, Manufacturing Systems Validation, Computerized Systems Validation, implementation of GxP Computerized Systems and ERP Systems such as TrackWise, Electronic Document Management, JDEwards, SAP, and Oracle. Prior to joining OrganaBio, Oscar was a member of the Quality Management team at Apotex – Aveva Drug Delivery Systems for ten years. Oscar has earned a Master’s in Business Administration from Nova Southeastern University and a Bachelor of Science in Electrical Engineering from Florida International University.

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